Blog
Life may not have a universal meaning, but you can give it context.
Context is one of my favorite words. I've always been suspicious of absolutes. Perhaps also because my disability was imposed on me as a label, as something static that is simple. In reality, disabilities are the result of a person's interaction with their environment. I am writing about this reality, my reality, here. I put it in context, the context that I think is missing in society.
This also means writing about life issues. About what could be in the future and what no longer is. About today in context.
So don't expect the "disability issues" you might expect.
Breaking down barriers to social benefits through peer counseling
Interview with Saphir Ben Dakon and other experts on the topic of peer work.
A survey by Agile The organizations of people with disabilities shows that around a quarter of the people with disabilities surveyed do not receive one or more social benefits to which they would probably be entitled.
The reasons for this are manifold: complicated application procedures, lack of accessibility, lack of information, stigmatization and insufficient knowledge about disabilities among authorities.
To shed some light on this reality, we at Agile have compiled a dossier on barriers to social benefits.
As part of the dossier, Saphir Ben Dakon and other experts were interviewed about peer work. The article sheds light on how peer counseling can break down barriers and discusses the diverse potential, but also the limitations of peer work.
Inclusion begins in the mind - and requires attitude and action
Study on work inclusion
In Switzerland, 1.7 million people aged 16 and over live with one or more disabilities. The figures show that People with disability(ies) are neither rare exceptions in our society, nor should the topic of disability be considered socially sensitive. However, uncertainty, prejudices and a lack of information still prevent people with disabilities from participating in the labor market on an equal footing, as various studies show and a study that we conducted at the iDNA Institute for Diversity and New Working Environments at OST - Ostschweizer Fachhochschule together with Saphir Ben Dakon Communications GmbH confirms.
Sara Juen from FH Ost has written a blog entry on HR-Today about the joint study. We hope you enjoy reading the blog post.
Being a parent. Being me. Being enough.
From the most honest parent community in Switzerland: an interview by Saphir Ben Dakon with Andrea Jansen
Saphir Ben Dakon is part of the editorial team for the internet platform #geschlechtergerechter, which has the character of a magazine. In her latest blog on parenthood, she interviewed Andrea Jansen, founder of the online medium "mal ehrlich".
You can read the interview on the #geschlechtergerechter website. Enjoy!
Experiences of discrimination: Reality for people with disabilities
Section in the magazine LEBENSSTARK of the Muscle Society
Saphir Ben Dakon wrote an article on the topic of discrimination in the specialist knowledge section. The illustration of discrimination was based on the example of the use of language in the support class initiative in the canton of Zurich. The text and an accompanying PDF can be found below.
Saphir Ben Dakon - Where do we stand with the implementation of the Convention on the Rights of Persons with Disabilities?
In 2014, Switzerland signed the UN Convention on the Rights of Persons with Disabilities (CRPD). Where do we stand 10 years after ratification? What does inclusion actually mean and how do we get there? What (still) needs to change, what barriers need to be removed and who has what responsibility? A conversation with Saphir Ben Dakon about the equality and participation of people with disabilities.
Seitemblicke - More inclusive perspectives
On the topic of inclusion and the 1st labor market with Saphir Ben Dakon
As an expert in communication and inclusion, Saphir Ben Dakon supports organizations, groups and individuals with their projects. Saphir talks to Jahn Graf and Fabienne Mathis about her personal career and her motivation for her current work. She vividly describes how ableist structures function in the education sector and work context and the approaches she uses to combat them in her work.
30 years VSLCH symposium - Welcome to Leadea Lines
Extreme After-Lunch Speaker Club: With Saphir Ben Dakon on the inclusive education system
To describe Saphir Ben Dakon as charismatic is almost an understatement: The inclusion and communication expert demonstrated with a power presence on deck that the ship of inclusion/integration cannot have capsized: It hasn't even really left the harbor yet!
Inclusive education is a fundamental right in the UN Convention on the Rights of Persons with Disabilities: there is no inclusion in segregated structures. There is a lifelong right to learning. With a smile, she sometimes wished "that opponents of inclusive education would make use of this right and change their perspective ..."
Much of the current education system creates barriers for everyone, not just for people with disabilities. It is time to remove these. Often they are neither challenged nor supported, but simply administered. This makes the commitment of all education professionals who are actively working to reduce educational discrimination in schools on a daily basis all the more valuable: a big thank you for this.
Source: Text from the Swiss Association of School Leaders.
The speech can be found in the blog post.
"mamibrennt"
Women's solidarity creates a community platform for working mothers
In her second blog article for the internet platform with magazine character #geschlechtergerechter, Saphir Ben Dakon interviewed the founder of the community platform "mamibrennt" Julia Panknin. She is a former victim of parental burnout and, as a journalist, speaker, business consultant and mentor, is committed to structures in which paid work and care work are compatible.
Enjoy reading the interview and thank you Julia!
Becoming a mother, being a mother
Children with disabilities are children. Therefore, parents of children with disabilities are also parents.
Saphir Ben Dakon is part of the editorial team for the #geschlechtergerechter internet platform with a magazine character. In her latest blog on parenting, she focuses on the topic of parenting children with disabilities. To this end, she interviewed a mother to gain an insight into this reality of life.
You can read the interview on the #geschlechtergerechter website. Enjoy!
"The BRK is not a panacea"
A discussion on the implementation of the measures in the canton of Zurich
In August, the book series ProSpectrum 2 published a book entitled "The CRPD in Switzerland". Within this publication, Saphir Ben Dakon, Barbara Egloff and Martina Schweizer wrote the article "Die BRK ist kein Allheilmittel" - Eine Diskussion zur Umsetzung der Maßnahmen im Kanton Zürich.
The article is available as an open access version on the website of the Swiss Center for Special Needs Education Foundation. We hope you enjoy reading the articles.
Podcast Education Minds - Didactic reduction and adult education
Saphir Ben Dakon - Inclusion through language and communication
People with disabilities often encounter ableism in everyday life.
By this we mean structural, discriminatory barriers, stereotypical thought patterns, social exclusion, hostility towards people with disabilities, positive forms of discrimination and much more.
Podcast host Yvo Wüest talks about this with Saphir Ben Dakon, communication and inclusion expert.
Interested? Then listen in.
Acceptance of Social Service Robots in the Hotel Industry
Marketing Review St.Gallen 4.2024 Service Management in the Age of AI and Robotics
A specialist article by Dr. Yves Staudt, Prof. Dr. Jan Mosedale and Saphir Ben Dakon on the topic of "Acceptance of Social Service Robots in the Hotel Industry" has been published in the Marketing Review St. Gallen issue on Service Management in the Age of AI and Robotics.
Service robotics is another of Saphir Ben Dakon's areas of interest, as her research is highly interdisciplinary. She wrote her Master's thesis with a grade of 6 on the topic of "Diffusion of professional service robotics to compensate for functional limitations and loss of function on the Swiss market".
I hope you enjoy reading this and find it interesting.
Issue 3: zfo | SGO Communication
The SGO Community Events
In the 3rd SGO Communication 2024 of zfo , the authors Saphir Ben Dakon and Valeska Hoenen report in detail on the community event of the Swiss Society for Organization and Management.
These events are not only a platform for the exchange of practical knowledge, but also a place where people can grow together and develop their skills.
Saphir co-authored this article on behalf of the SGO with the aim of capturing the essence of the SGO community. We hope you enjoy reading it!
Interview Luzerner Zeitung with Saphir Ben Dakon and Jahn Graf
To the Disability Rights Action Days 2024
Moira Lehmann interviewed Jahn Graf and Saphir Ben Dakon about the National Disability Rights Action Days. The two describe where Switzerland stands and how they envision an inclusive society. They themselves took part in the days of action and also had some critical words. You can read more about their views in the Luzerner Zeitung article.
Supplement to the Tagesanzeiger Focus F: Unrestricted living
Interview with Saphir Ben Dakon on the subject of Ableism
Saphir Ben Dakon was interviewed by Nina Schneider for the Tagesanzeiger's Focus F supplement on the topic of "Unrestricted living" about ableism in Switzerland. The interview sheds light on social as well as intrapersonal forms of ableism. Would you like an overview of the topic? Then enjoy reading.

Saphir Ben Dakon at the podium
Source: InkluVision City of Zürich
InkluVision opening evening - Shaping the future together
Panel with Anja Reichenbach, Suad Dahir and Saphir Ben Dakon
Saphir Ben Dakon (communication and inclusion expert), Anja Reichenbach (specialist for projects at the Disability Conference of the Canton of Zurich, consulting and development at Sensability) and Suad Dahir (employee at Schatzkiste and liebi+) will be discussing at the podium of the opening event of the "InkluVision" festival.Disability Conference Canton of Zurich, consulting and development at Sensability) and Suad Dahir (employee at Schatzkiste and liebi+) discussed the vision of an inclusive society under the moderation of Matyas Sagi-Kiss (business lawyer and politician). However, they did not stop at the vision, but showed what is needed in practice to make an inclusive society possible.
The podium can be accessed from 1 hour and 10 minutes via the live stream video.
Annual report of the SGO 2023
A look back
The editorial team consisting of Managing Director Valeska Hoenen and Saphir Ben Dakon designed the SGO annual report in a new form for the second time.
The aim of the SGO annual report is to give interested parties an insight into the association's year and provide an outlook for the next financial year. The aim was to create transparency through the text and to guide members through the various areas of the association.
Inclusion streetcar "On the road together"
Co-authoring the text for the Zurich Disability Conference
The inclusive streetcar "Gemeinsam unterwegs" shows how people with disabilities use public transport. It is specially designed and in daily use as a course vehicle. Passengers receive information on active communication and consideration for people with disabilities. The inclusion streetcar is a joint campaign by Zurich's public transport company and various organizations.
SRF: Faces & Stories
Opening of Disability Rights Action Days
The article shows impressions of the opening event of the Disability Rights Action Days. One focus of the interviews is the discrimination and lack of inclusion in the education market for people with disabilities. Tatjana Binggeli (Swiss Federation of the Deaf) Saphir Ben Dakon for agile describe the situation from the perspective of the people with disabilities we were able to represent at this event.
Speech by Saphir Ben Dakon at the opening event of the National Disability Rights Action Days
Vision of an inclusive society

Podcast Stammtisch
Source: Reflab und reformiert.
Reflab and Reformed regulars' table
Saphir Ben Dakon: Inclusion starts with language
Saphir Ben Dakon was a guest at Sarah Staub's podcast Stammtisch. The Stammtisch is a podcast by Reflab and reformiert.
It was held as part of the action days on the topic of disabilities and barriers. Find out in the podcast why the word disability is inclusive. Listen to something about ableism and classify the term with us. Sara and Saphir shed light on the topic from the perspective of people who are affected themselves. A perspective that is far too rarely taken into account.
Morning guest SRF from 15.05.2024
Interview with Saphir Ben Dakon
The national Disability Rights Action Days of Zukunft Inklusion started on 15.05.2024. In this context, Saphir Ben Dakon was a morning guest on SRF - Swiss Radio and Television.
The following questions were asked:
▪ What are your experiences on public transport?
▪ What do you want from society?
The campaign days are about raising awareness among the general public about the realities of life and the rights of people with disabilities.
In terms of this awareness-raising, it is important for me to mention that Agile is not a disability organization, but the Swiss umbrella organization of self-help and self-advocacy organizations for people with disabilities. In contrast, disability organizations are not founded by people with disabilities and are not run by them. Self-advocacy organizations mean that people with disabilities stand up for their rights themselves and participate in and manage all levels of the organization.
Tagesanzeiger Disability rights in Zurich
Interview with Anja Reichenbach and Saphir Ben Dakon
Many people wonder why the Disability Rights Action Days are needed. Well, the short answer is because neither the Disability Equality Act nor the UN CRPD have been implemented. But also because many people are not yet aware of the realities of life for people with disabilities.
Evelin Meierhofer from Reporter:innen ohne Barrieren interviewed Anja Reichenbach and Saphir Ben Dakon and the article was published in the Tages-Anzeiger.
RSI Telegiornale
Contribution to the opening event of the Disability Rights Action Days in Zurich
Have you thought about improving your Italian lately? The Ticino Television report on the Disability Rights Action Days
Disability Rights by Zukunft Inklusion is the perfect opportunity to do so. A number of people have their say and provide interesting insights. Saphir Ben Dakon had the pleasure of representing Agile in the report and addressed the challenges of including people with disabilities on a meta-level.
The topic of inclusion also includes linguistic inclusion. Switzerland's linguistic diversity is unique. Three recognized sign languages are also spoken in Switzerland.

The front cover of the field report
Photographer: Louis Hosali
Ableism and gender
I am Sapphire
As a board member of Agile - The Organizations of People with Disabilities, I am actively involved in the fight against ableism. As an expert in inclusive communication, I am constantly working on the latest findings on non-discriminatory language. My particular focus is on intersectionality and multidimensional discrimination. An important and under-discussed topic is the living situation of women with disabilities in Switzerland. I have therefore written an article for Agile that addresses the topics of ableism and sexism. I also give those affected tips on how to deal with ableism. To do this, I not only use my inclusion expertise, but also my own expertise as a woman with disabilities.
I wish you an exciting read!
Issue 2: zfo | SGO Communication
The SGO strategy process
In the 2nd SGO Communication 2024 of zfo , the authors Saphir Ben Dakon and Valeska Hoenen report in detail on the SGO strategy process initiated in 2024.
This is being accompanied by Netmap expert Jürg Honegger, who familiarized the Board of Directors with his Success Logic® in an initial workshop.
Saphir co-authored this article on behalf of the SGO with the aim of making the strategy process accessible to interested parties who are not directly involved.
Radio Kunterbund - Program on the topic of discrimination
Interview with Saphir Ben Dakon
Radio Kunderbund, a program of the Bernese radio station RaBe, interviewed Saphir Ben Dakon on the subject of discrimination. The statements can be found below in written and audio form. The interview begins at timestamp 5:15.

Saphir Ben Dakon giving an interview
Source: Pro Infirmis
Rally on Helvetiaplatz in Zurich to mark International Day of Persons with Disabilities
Interview with Saphir Ben Dakon
December 3 is the International Day of Persons with Disabilities. In 2023, a rally was held on Helvetiaplatz to mark the occasion. Pro Infirmis interviewed Saphir Ben Dakon on the sidelines of the event. She pointed out that inclusion, just like sustainability, the fight against poverty or racism, is a specialist area. It is therefore not a hobby. To be able to pursue inclusion, specialist expertise, a holistic view of the topic and cooperation are important.
You can find out what it takes and what everyone can do to make inclusion a reality in the interview.

Community Forum 2023 - UN Convention on the Rights of Persons with Disabilities: Implementation in the municipalities
Photographer: Samuel Schalch
Community Forum 2023 - UN Convention on the Rights of Persons with Disabilities: Implementation in the municipalities
Speech Saphir Ben Dakon
As part of the Community Forum 2023, I gave a speech on the topic of "Barriers and their impact on the lives of people with disabilities". The speech was about visible and invisible barriers. The aim was to make these perceptible for the population as a whole and to show those responsible in the municipalities how they can take action by defining three basic attitudes that still prevent inclusion today and presenting the topic based on these widespread attitudes.
In order to also address the topic visually, I disappeared behind a visible barrier while listing the obstacles. This was then removed again when the solutions were explained. This made it possible to recognize the effect of inclusion and the importance of one's own scope for action.
Are you also interested in such an input? I look forward to hearing from you and hope you enjoy reading!
Podcast on the 2023 community forum
Interview Saphir Ben Dakon
Media representatives were also present at the Community Forum 2023. Regionaljournal Zürich Schaffhausen broadcast an audio report on the topic, which you can play from timestamp 7:34 min.
Statements by Saphir Ben Dakon can also be heard in the report. Enjoy listening to it.

Title slide of the input by Saphir Ben Dakon
"Knowledge at lunchtime" Diversity - Shaping the new world of work with equal opportunities
Inclusion - How far along are Swiss companies? | Review
Saphir Ben Dakon was invited to speak at the "Wssen am Mittag" event series on the topic of diversity - shaping the new world of work with equal opportunities. It is offered by the Institute for Gender & Diversity at the OST - Eastern Switzerland University of Applied Sciences.
The presentation focused on the situation of women with disabilities. Among other things, she addressed the issue of multidimensional discrimination and shared with those present the findings of her bachelor's thesis from 2019, which dealt with this very topic. You can find out more about the thesis here.
You can find some key statements in the post-event report. Enjoy reading them!

Saphir Ben Dakon conducts an interview
Source: Kultur Inklusiv, Pro Infirmis
Network meeting "Inclusive culture in the canton of Zurich"
Interview Madeleine Herzog conducted by Saphir Ben Dakon
The aim of the Kultur Inklusiv network project was to find ways to make culture in the canton of Zurich more inclusive and to shape this inclusion systemically by networking stakeholders with one another. Saphir Ben Dakon was also involved in the Kultur-Stafette proposal as a participant. The proposal was developed further. More information on the project can be found here.
The project was concluded at the network meeting. A summary of the meeting can be found here.
Madeleine Herzog, Head of the Culture Department, sent a greeting to the participants. Saphir had the pleasure of conducting the interview with her. Enjoy listening and watching!

Thumbnail of the podcast On a cappuccino with Röhrli and Islam Alijaj with Saphir Ben Dakon
Souce: Islam Alijaj
Podcast On a podcast with Röhrli and Islam Alijaj
Women with disabilities and 5 years of energy
Saphir Ben Dakon is a guest on National Councillor Islam Alijaj's podcast and talks about the situation of women with disabilities in Switzerland. In Switzerland, the reality of life with disabilities is not considered intersectionally. This means that the realities of people's lives are not properly represented and are therefore too rarely included in measures to promote inclusion. We also know from international figures that women with disabilities are more often affected by poverty and violence. It is time to create a factual situation and take measures to include women with disabilities. The lack of facts must no longer be used as an excuse for a lack of action. Let's tackle it together.
Enjoy listening to the podcast.

Logo of Podcast "Jahns rollende Welt"
Source: Jahn Graf
Podcast Jahn's rolling world
JAHN MEETS... Sapphire Ben Dakon
The 3rd week of June 2023 was the week of podcasts, even though the weather was beautiful. The meeting with Jahn Graf was also wonderful. Saphir Ben Dakon and Jahn Graf philosophized together on the topics of "inclusive education" and "self-determined life". However, they quickly arrived at the harsh reality. Today, inclusion is used in an inflationary way. Resources are still being invested primarily in segregative structures and achievements such as inclusive education are being questioned. This is particularly fatal for inclusion, as education is a prerequisite for a self-determined life. In our society, it is a prerequisite for participation in the labor market. However, it also supports inclusion when knowledge can be acquired on topics such as the UN CRPD, ableism and practical applications of assistive technologies.
We hope you enjoy listening to this important topic.

Saphir Ben Dakon on the UND Generationtandem podcast
Source: UND Generationentandem
Podcast AND generation tandem
"Inclusive coexistence: how can we succeed?"
On July 21, 2023, Saphir Ben Dakon was a guest at UND Generationentandem, where she discussed inclusion with Manuela Kocher, Irene Stüssi and Christof Trachsel. The term is used excessively these days without people understanding what it actually means. As presenter Rebekka Flotron aptly says at the beginning of the podcast: "A large proportion of the approximately 1.7 million people with disabilities in Switzerland live in a parallel world. They attend other schools, live in other places and live in other apartments."
Find out in the 1.5-hour podcast what inclusion really means, where there is still a need for discussion and where we finally need to stop talking and start doing.
Annual report of the SGO 2022
A look back
The editorial team, consisting of Managing Director Valeska Hoenen and Saphir Ben Dakon, has redesigned the text of the SGO annual report.
The aim of the SGO's annual report is to give interested parties an insight into the association's year and provide an outlook for the next financial year. The aim was to create transparency through the text and to guide members through the various areas of the association.
Focus on women with disabilities
Interview with Saphir Ben Dakon
Netzwerk Avanti (formerly Avanti Donne - Interessenvertretung Frauen und Mädchen mit Behinderung) interviewed Saphir Ben Dakon about her political commitment to the rights of women with disabilities in Switzerland. In the interview, you learn quite a lot about Saphir as a person. She rarely gives such a deep insight into her life. Her commitment is not about her as a person. Her experiences are systemic and are shared by many other women with disabilities. It is important to her to confront the cause, because we can only solve systemic challenges together as a society.
Enjoy reading!



